Setup Multi Factor Authentication for your Office 365 Account

Please note: an administrator has to enable MFA on your account before you can proceed.

Once your administrator has enabled MFA you need to follow the steps immediately or you will lose access to your email and web-based applications.

1 Overview

1.1 Purpose

Add an extra layer of security to your Nine Energy account.

1.2 Summary

MFA is an effective way to provide enhanced security. Traditional usernames and passwords can be stolen, and they’ve become increasingly more vulnerable to brute force attacks. MFA creates multiple layers of security to help increase the confidence that the user requesting access is who they claim to be. With MFA, a cybercriminal may steal one credential but will be thwarted by having to verify identity in a different manner.

Examples of Multi-Factor Authentication include using a combination of these elements to authenticate:

Codes generated by smartphone apps
Badges, USB devices, or other physical devices
Soft tokens, certificates
Fingerprints
Codes sent to an email address
Facial recognition
Retina or iris scanning
Behavioral analysis
Risk score
Answers to personal security questions

2 Procedure

As a first step, download and install Microsoft Authenticator on your mobile device (cell phone). It is available for Windows Phone, Android, and iOS. All versions Microsoft Authenticator will have a blue background with a lock image. (Images show the Apple App Store and Google play store) Please note: You will need a computer and your cell phone to complete these steps. Once MFA is enabled on your account you need to follow these steps immediately or you will lose access to your email and other web-based applications (EHS, Egnnyte, etc.)

After you have downloaded and installed the app on your phone, use your computer to browse to this webpage https://aka.ms/MFASetup and sign into Office 365 with your email address and password.

You will be asked to provide more information, click Next.

You will have to choose an authentication method, click “Add Method”, select “Authentication App” and then click add

In the next step, you will be asked to the configure the mobile app, you should already have this installed from step one. Once you get to the QR code the next steps will be directly in the Microsoft Authenticator App.

Open the Microsoft Authenticator App that you downloaded in step 1 and follow the steps below to add your account. Please note: Do not scan the QR code in this document, you will need to scan the QR code on your computer screen.

After you scan the QR code, this will setup and verify the mobile app, then click next

Microsoft will send a notification to verify your app is setup correctly. Tap Approve on your mobile device.

After you tap approve on your mobile phone, go back to the web page to verify the app is setup. If you see the screen below, click next.

You will now see the “Authentication App” in your list of methods. You’re all set!

Reference URLs

Set up your M365 sign-in for MFA

https://support.microsoft.com/en-us/office/set-up-your-microsoft-365-sign-in-for-multi-factor-authentication-ace1d096-61e5-449b-a875-58eb3d74de14?ui=en-US&rs=en-US&ad=US

https://support.microsoft.com/en-us/office/sign-in-to-microsoft-365-with-multi-factor-authentication-2b856342-170a-438e-9a4f-3c092394d3cb?ui=en-US&rs=en-US&ad=US

Fix Common Problems with MFA

https://support.microsoft.com/en-us/office/fix-common-problems-with-multi-factor-authentication-6951be76-af50-49a4-847f-21391eaa59f2?ui=en-US&rs=en-US&ad=US

Change your verification method

https://support.microsoft.com/en-us/office/change-how-you-do-additional-verification-956ec8d0-7081-4518-a701-f8414cc20831?ui=en-US&rs=en-US&ad=US

Nine Energy IT Knowledge Base

https://nineenergyservice.freshservice.com/support/solutions